Shipping & Payment Policy
Use of Our Portal
- Your choice to purchase from our portal is entirely up to you.
- We offer a variety of brands and dosages. Please consult your doctor to ensure the correct medication and dosage before purchasing.
- Genify International is not liable if the desired results are not achieved.
Pricing & Orders
- Prices may change due to promotions or market rates.
- Product images and descriptions are for reference only.
- We reserve the right to cancel orders for internal reasons and will inform you via email.
Subscription & Notifications
- Signing up for our privilege plans is optional.
- Providing your email is optional but allows you to receive updates on new arrivals and discounts.
Product Usage
- We do not endorse any specific brand or product. Choose based on professional medical advice.
- We do not guarantee recovery from any condition using our medicines. Always consult your healthcare provider.
Security & Payment
- Your personal and payment information is securely processed and stored.
- Payment details are deleted after the transaction is complete.
Shipping & Delivery
- Our logistics team will deliver to the provided address. If delivery fails due to incorrect information, the order will be returned, and no refund will be issued unless you contact us.
- Additional shipping charges may apply for reshipment.
Customs & Import
- We are not responsible for delays caused by customs. Any customs duties are the customer’s responsibility.
Cancellations
- Cancellations must be requested within 7 days of delivery. If the product seal is broken or tampered with, we may reject the cancellation.